How Bitrix24 is Enhancing Communication and Collaboration at National Bank in APAC region

To ensure secure communication, WEBBEE Group connected Bitrix24 to a TURN server on a dedicated virtual machine in the network. This allowed the bank's employees to make HD videoconferences and audio calls within the network, without the need for external communication channels.

The WEBBEE Group also applied the Bitrix24 Enterprise 1000 license, which provides advanced features and functionality, such as an unlimited number of users, advanced user management, and custom branding. This has enabled the bank to customize Bitrix24 to meet its specific needs and requirements.

In addition to the core features of Bitrix24, the National Bank plans to implement other modules to further enhance its intranet portal potential. This includes features such as project management, CRM, and HR management, among others.

Overall, the implementation of Bitrix24 has allowed the National Bank to establish a secure and reliable communication and collaboration platform that has improved the efficiency and productivity of its employees. With the integration of additional modules, the bank is poised to further optimize its business processes and achieve its organizational goals.

Project Task: Bitrix24 Portal Installation and Configuration

Objective: To install and configure the Bitrix24 portal on the customer's infrastructure, set up the required modules, and configure the necessary services for seamless and secure intranet functioning.

Tasks:

1. Installation of the Bitrix24 portal on the customer's infrastructure.
2. Configuration of the Bitrix24 portal, including setting up of required modules, settings and services.
3. Configuration of Local Push and Pull and TURN servers to enable closed intranet functioning.
4. Installation and configuration of the WEBBEE Help-Desk custom module, including setting up of default functionality of the module.
5. Testing of the portal to ensure all modules and services are functioning correctly.
6. Deployment of the portal to production status.

Deliverables:

1. A fully installed and configured Bitrix24 portal on the customer's infrastructure, with all necessary modules, settings, ports, and services set up.
2. Local Push and Pull and TURN servers configured to enable closed intranet functioning.
3. WEBBEE Help-Desk module installed and configured with default functionality.
4. Testing documentation and results, including test cases and scenarios, test results, and any issues encountered during testing.
5. A production-ready Bitrix24 portal that meets the customer's requirements and specifications.